Customer Service

Daewoo Commercial Vehicles Customer Service meets and exceeds the ever-evolving needs of our customers. It is the core focus of our highly skilled Customer Service agents. At Daewoo Commercial Vehicles we strive to increase customer satisfaction and exceed expectations on all fronts.

With regular, on-going needs evaluations, in the form of visits, technical seminars and dealers/Daewoo Authorised Service Station conferences, carried out by our customer service agents, Daewoo Commercial Vehicles is able to ensure that product quality is constantly enhanced as a result of the feedback received.

Our nationwide dealer and Daewoo Authorised Service Stations network is fully equipped to handle the service requirements of Daewoo Commercial Vehicle customers. Our unwavering commitment to minimising downtime, reducing repeat failures, decreasing the costs of services and addressing the needs of our customers sets us apart from our competitors.

Daewoo Genuine Parts are specifically designed for Daewoo Commercial Vehicles, ensuring longer upkeep and faster uptime of the vehicle. Daewoo Genuine Parts undergo rigorous testing and are required to pass stringent quality control checks to ensure that every vehicle fitted with Daewoo Genuine Parts remains as safe and reliable as ever.

Manufacturers of counterfeit parts are concerned with profit margins and not with the safety of drivers and other road users, or with the potential damage that can be caused to vehicles. Counterfeit parts are made from sub-standard materials, which may lead to frequent failures and increased down time and may even cause permanent damage to the vehicle.

Daewoo Genuine Parts are available all across Southern Africa at all Daewoo dealers and Daewoo Authorised Service Stations.

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